Even as members and pages grow,
Flat pricing
Your fee stays the same as users and published pages increase.
Extend your CRM with kintone integration
Customer-facing web forms and My Pages, connected to kintone. Customers check information on My Page and submit it through web forms.
Service overview | kintone × Kanal-WEB
Connected to kintone: customer-facing web forms and My Pages
Used internally
kintone
All your internal information in one place
- Customer information
- News & content
- Inquiry management
- Deals & contracts
Show each customer only what they need
Publish & share
Customer requests and updates flow into kintone
Entries auto-sync
Screens your customers use 
Check on My Page, submit with web forms.
The features you need
- Login authentication
- Viewer
- Web forms
- Web activity history
* Screens are for illustration. They can be changed through settings and added options.
Chosen by organizations that manage customers and member companies.
Members check, update and pay on My Page. The secretariat manages everything in kintone. Reconciliation is automated.
- Login authentication + two-factor authentication * Two-factor is an option
- Operation logs & web activity history
- User management by members Option
Only need web forms?
Why Kanal-WEB
Bring it all into kintone as your CRM data foundation.
Customer and member information, submitted requests and web activity history.
Matched to your brand and workflows
Customization
From look and feel to custom features, a site that fits your business.
* Varies by plan and option.
How it works
Add the plugin and settings app to kintone
Set up pages and forms in the kintone you already use.
- 1
Admin portal
Download the plugin and settings app
- 2
Your kintone
Add them, then set up pages and forms
- Page settings
- Form settings
- Information to display
- 3
Kanal-WEB My Page
Your settings are reflected
Key features of Kanal-WEB
Everything your My Page needs, in one place
-
Login authentication
Members-only pages, as easy as any website
- Log in with an email address and password
- Show information only to logged-in users
- Two-factor authentication by email or SMS
-
Viewer
Share kintone information with the people who need it
- Update data alongside viewing
- Set view permissions for each user
- Sort and filter search
-
Web forms
Connect applications and inquiries to kintone.
- Entries are added to or update kintone
- Draft saving, conditional branching and input checks
- Auto-reply emails and other handy features built in
-
Email delivery
Send emails from kintone to the right people.
- Individual, bulk and scheduled delivery
- Automatic emails triggered by kintone updates
- Email templates
-
Activity history
Who viewed what, and when. Turn customer interest into data.
- Record page views, downloads and more
- Store activity data in kintone
- Material for AI customer analysis
* AI analysis is done with separate AI tools.
-
Design & feature customization
A portal of your own, matched to your brand.
- Logo and colors matched to your brand
- Publish on your own domain
- Customize design and features with JS, CSS and HTML
-
Payment integration
From member management to fee payment and reconciliation.
- Cards, convenience stores, bank transfer and direct debit
- Recurring billing such as monthly fees
- Payment status syncs to kintone automatically
-
LINE integration
Log in to My Page from LINE, and send messages too.
- Log in to My Page from LINE
- Send LINE messages
- Take requests via LINE, with less manual re-entry
* Payment integration, LINE integration and email/SMS two-factor authentication are options. See the pricing page for plans and fees.
Pick the features you need and start with a free trial.
Use cases
Interactions with customers, members and partners, across industries and workflows.
- Associations & organizations
Member portal
- Manufacturing & wholesale
Partner & dealer portal
- IT & software
Customer support & CRM
- Travel & transportation
Online request intake
- Local government
Community portal
- Education
Learner site
Case studies
Chosen by companies, organizations and local governments.
Security
Share important customer information with peace of mind.
Authentication, permissions and management controls protect your member information.
-
01 User authentication
Two-factor authentication supported
Add two-factor authentication by email or SMS. Password policies can also be configured.
-
02 Permissions
Control who can view and edit
Set visibility and view/edit permissions for each user and organization.
-
03 Log management
Review usage history
Logins and operations are recorded to help you check and investigate suspicious use.
-
04 User management
Suspend accounts of departing members
Manage accounts in kintone. Suspend access when a member leaves, or at a scheduled date and time.
-
05 Settings management
Limit who can change settings
Access to the settings screen follows kintone permissions, so only designated staff can change it.
-
06 Vulnerability assessments
Daily monitoring and monthly assessments
Real-time monitoring with a prompt response when anomalies are detected.
ISMS / ISO 27001 certified
Getting started | Start your way
Choose how to start.
Pick the setup approach that fits your team.
Build it yourselves
Free 2-hour online setup support
Ask a vendor
Introductions to experienced vendors
Start with a free trial or an online consultation.
See the pricing page for plans and how to apply. See pricing