Case Overview
End User: INABA DENKI SANGYO CO., LTD.
INABA DENKI SANGYO CO., LTD. built a My Page to provide information to its business partners, setting up a portal that consolidates information previously scattered across departments.
In this article, we introduce the challenges the company faced before implementation and give an overview of how it uses the My Page today.
Challenge Before Implementation: Multiple Entry Points for Partner Information
Scattered Information Burdened Both Partners and Internal Staff
Previously, the company used a standalone file-sharing service, with separate shared locations for each of its departments. As a result, business partners who dealt with multiple departments sometimes said it was hard to find where the information they needed was located.
In addition, because there was no information portal for business partners, staff sometimes had to answer inquiries such as “Where should I look?” or “Which information is the latest?”, and the company saw room for improvement in how it provided information.
Solution: A My Page for Business Partners That Shares kintone Data
Building a Portal as a My Page for Business Partners
To solve these challenges, the company built a My Page (portal site) for its business partners.
Integrated with kintone, it gives partners smooth access to the information they need.
How It's Used Today
An Environment Where Partners Can Find What They Need Without Getting Lost
Today, the My Page is used in the following ways.
- Filtered search and sorting by department and department code
- Business partners can quickly access the information relevant to them
- The announcement board feature makes it easy to share all kinds of information
The My Page is currently in operation in two sections, and the company plans to roll it out to one more section.
Looking Ahead
To make information sharing with business partners even smoother, the company plans to gradually expand how it uses the My Page.
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