Privacy Policy
This English version is a translation provided for reference. This Privacy Policy is governed by the laws of Japan, and if there is any discrepancy between the Japanese version and this English version, the Japanese version shall prevail.
Introduction
We have established the following personal information protection policy and promote the protection of personal information by building a framework for protecting it and ensuring that all employees recognize its importance and act on it.
Management of Personal Information
We keep customers’ personal information accurate and up to date. To prevent unauthorized access to, loss, damage, alteration or leakage of personal information, we take the necessary measures, such as maintaining security systems, developing a management structure and thoroughly training employees, and we manage personal information strictly.
Purpose of Use of Personal Information
Personal information entrusted to us by customers is used to contact customers, to provide information about our business and to answer questions, by email or by sending materials.
Cookies
When you visit the login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set several cookies to keep your login information and screen display settings. Login cookies are kept for two days, and screen display option cookies for one year.
When you move between screens while logged in, an additional cookie is stored in your browser. This cookie contains no personal data and expires after one day.
No Disclosure or Provision of Personal Information to Third Parties
We properly manage the personal information entrusted to us by customers and do not disclose it to third parties except in any of the following cases.
- With the customer’s consent
- When disclosing it to contractors we entrust with work in order to provide the services the customer requests
- When disclosure is required by law
Security Measures for Personal Information
We take thorough security measures to ensure the accuracy and safety of personal information.
Inquiries from Individuals
If you wish to inquire about, correct or delete your own personal information, we will respond after confirming your identity.
Compliance with Laws and Norms, and Review
We comply with the Japanese laws and other norms applicable to the personal information we hold, and review this policy as appropriate to improve it.
Contact
For inquiries about our handling of personal information, please contact:
bitRiver Inc., Personal Information Desk
730-0051
2F Sol Levante Kamiyacho, 1-5-31 Otemachi, Naka-ku, Hiroshima
TEL: 050-3187-3331
contact@bitriver.jp