kintone × LINE: no more inefficient customer management
An official-site mini app that works with the LINE app your customers already use. Cut wasted mail, phone and email work and build a system that delivers results.
(Case study: workload cut from 120 hours to 25 hours)
Contact us / request materialsStruggling with these inefficiencies?
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Buried in data entry
Information received on paper, by email or in Excel is typed in by hand, wasting time and effort.
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Scattered data, managed twice
Information is kept in several places, such as Excel and other systems, and is not linked to customer data.
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Whose data is this?
It is hard to tell right away which customer an inquiry or order belongs to, so checking takes time.
Solve them with kintone × LINE integration
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Register data directly through web forms
Information entered in forms is registered in kintone automatically, so there is no need to retype information received on paper or by email.
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All data in one place shared through the viewer
All data is gathered in kintone. With the viewer feature, you can also share data with your customers.
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Linked to customer data on My Page
Data can be managed together with your customer master.
Inquiries and orders are registered already linked to the customer master.
Install the plugin and app templates in kintone and start right away
You can keep using the data you already have.
You can also send LINE messages.
(* LINE integration is an option of the Standard plan. A separate LINE Official Account subscription is required.)
Features of kintone × LINE integration
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01LINE Login authentication
Start right away with the LINE app you already use.
No email address or password required. One tap on the rich menu takes users straight to their own information.
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02Original design
Build with an original design that matches your logo and brand colors.
LINE-connected My Pages and web forms can also be customized flexibly with JavaScript, CSS and HTML.
Because you can offer it naturally as your own service, it also improves the customer experience and strengthens your brand.
It puts customer management and information sharing in order and strongly supports your digital transformation.
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03The price stays the same as users grow
Use it on a flat-rate plan with no additional fees as the number of users grows.
With no extra cost from more users, you can scale your business with confidence.
Streamlining customer management, applications and information sharing with LINE cuts working hours and reduces mail, phone and email handling at the same time.
A kintone integration service that improves operations, cuts costs and raises customer satisfaction.
kintone × LINE case studies
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Niconico Kanko Co., Ltd. Monthly workload cut by about 80%
- Industry
- Passenger motor transport
- Use
- Attendance and project management
- Result
- Staff working time cut from 120 hours to 25 hours a month (95 hours less)
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A labor and social security attorney corporation: zero postage by sharing documents online
- Industry
- Labor and social security attorneys
- Use
- Member applications and information sharing
- Result
- Postage cut from 400,000 yen a month to zero for the firm (members who want documents on paper now pay a fee)
- Before
- All documents were sent by post, which led to inefficient work such as confirming delivery and reissuing documents.
- After
- Members open My Page from a LINE notification to check documents instantly and can download past documents at any time. Mailing and reissuing dropped sharply, lightening the workload.
Start with a free trial or an online consultation.
See the pricing page for plans and how to apply. See pricing