Kanal-WEB
System diagram: the Kanal-WEB server connects Kanal-WEB for end users (payment forms and payment history on My Page), kintone for your company (product master, contracts and payment history) and the payment service provider

Connect kintone with a payment system and manage payments in kintone

Reconciliation updates automatically, too.

All in one place

Payment data in one place, payment notices sent automatically

By connecting kintone with a payment system, information from an external payment service provider is managed in one place in kintone.

Connected with Kanal-WEB, payment notices to end users such as members are automated, supporting efficient operations.

Compared with custom development, it keeps the initial cost down and goes live in a short time.

Before: payments were tracked in Excel and reconciled by eye and by hand, taking time and effort and causing missed reconciliations. After introducing payment management: payments reconcile automatically, payment information updates in kintone in real time, and payment reminder emails can be sent from kintone

* About two months on average

Automation

Payment data linked to member data automates fee collection

First order: purchase request, payment and receipt. When a customer applies through the purchase form, the order is registered in the application app. The customer pays (convenience store, bank or card) from the payment form sent by email, the payment service provider reconciles it automatically in the payment app, and a receipt email is sent from the customer app. The receipt can be downloaded from My Page.
Subscription: notice, payment and receipt. A renewal notice is emailed to all customers from the application app; when a customer pays from the payment form, the payment service provider reconciles it automatically in the payment app and a receipt email is sent from the customer app. The receipt can be downloaded from My Page.
Payment integration

3 ways kintone connects with payments

  1. An email about an underpayment sent from a kintone record

    Send emails with payment links from kintone

    No need to open an email app send email straight from kintone

    Send emails with a payment link from kintone without logging in to the payment service.

    Notices about unpaid or underpaid amounts can also be emailed directly from kintone, without opening an email app.

  2. A Kanal-WEB membership application form leading to the payment form

    Seamless payment forms so you never miss a payment

    With Kanal-WEB building forms is easy too

    Easily build web forms for new memberships, renewals and event registration. Payments connect on the form, so you never miss membership or participation fees.

  3. Supported payment methods (credit card, convenience store, bank transfer and direct debit), billing types (one-off and recurring) and how payment requests are sent (automatic emails with payment links and automatic connection with Kanal-WEB forms)

    Payment methods that fit your business model with subscription (recurring) billing

    One-off and recurring payment options

    Monthly, yearly and other payment methods that fit your business model. Supports one-off (spot) payments as well as automatic renewal (subscriptions).

Screens

kintone screen examples

What you can do

What Kanal-WEB payments can do

  • Build and launch in a short time

    Compared with custom development, you can build and launch in a short time.

  • See unpaid balances and send reminders

    Unpaid balances are easy to check, so collection moves quickly.

  • Billing and reconciliation reflected automatically in real time

    Customer billing and payment reconciliation are reflected automatically in real time.

  • Less data entry no more mistakes

    Application data is gathered in kintone automatically. No more retyping or input errors.

  • Search and check data smoothly

    Information in kintone on the cloud is always up to date, so you can answer inquiries accurately.

  • Renewal management renewal notices by email

    Deadlines you set, such as annual contracts, are emailed to staff and customers so no renewal is missed.

Functions

Kanal-WEB functions

A customer relationship management (CRM) system for payments and many other tasks

  • My Page

    Beyond updating registered details and checking notifications, it works as a portal for viewing service history, membership card data and more.

  • Web forms

    Create all kinds of forms, such as inquiries, surveys and seminar registration. Each form can be switched between public and members-only.

  • Email delivery

    Send individual or bulk emails from kintone. Narrowing recipients by activity history, member attributes or region boosts engagement.

  • Activity tracking

    Track and store what users do on My Page. Use the history data to improve your services and member satisfaction.

  • Members-only CMS

    Create and manage original content available only to logged-in users. Publish content from kintone in a blog-style layout.

  • Mobile ready

    Works on tablets and smartphones, so information is available on the go.

Options

Extend it with options

Cost

Flat pricing as members grow

  1. Use it at the same flat price with no cap on the number of users. No extra cost as your membership grows.

    Case study: Anchor Co., Ltd. solved its member count problem
Case studies

Kanal-WEB payments case studies

  • Collecting initial membership and renewal fees
    Industry
    An arts association
    Challenge
    Initial and renewal fees were paid by bank transfer, making payment checks cumbersome; missed checks after payment led to errors such as renewal notices not being sent.
    Solution
    Everything from checking payments to sending renewal and unpaid-balance emails is now done from kintone. Unpaid balances are easy to see, so collection and renewal notices go out quickly.
  • Collecting training course fees
    Industry
    A security association
    Challenge
    Training course registrations were paid by bank transfer, and each member’s payment was checked by hand, which took time and effort.
    Solution
    Reconciliation is reflected in kintone automatically, so everything is managed in one place. Payments can be checked in real time, so inquiries are answered accurately.
  • Collecting tournament and event fees
    Industry
    A sports association
    Challenge
    Tournament and event fees were collected in cash at the venue, and handling and preparing cash took effort and carried risk.
    Solution
    An application form built with Kanal-WEB now takes payments directly. Cash at the venue is gone, and participant management runs smoothly.
How it works

From getting started to receiving payments

Getting started with the payment option
Your company applies (company and business information, types of payments, official documents, bank account for deposits and so on); Kanal-WEB handles the application and the payment service provider reviews it. After approval, Kanal-WEB completes the setup and you can start using it.

You can start once the payment service provider has completed its review

From payment to deposit
An end user’s payment request passes Kanal-WEB checks and is accepted by the payment service provider; the user pays by credit card, convenience store, bank and so on through a payment link. The payment history is linked to Kanal-WEB and your kintone, the provider deposits the amount minus fees into your registered account, and monthly processing sends fee statements and receipts.

From an end user’s payment to the deposit into your registered bank account

Start with a free trial or an online consultation.

See the pricing page for plans and how to apply. See pricing